In recent times, HR has become one of the most data-heavy functions in a company. However, their teams often do not have the tools to use that data well.
Resumés, performance reviews, skill assessments, training records, and succession notes all pile up in different systems that were never built to talk to each other. For years, the answer was simply more headcount: more coordinators, more spreadsheets, more manual cross-checking between what an employee has learned, how they are performing, and what role they might be ready for next.
