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Why AI-powered LXP is a Must-have for Employee Upskilling in 2024

written by Sammir Inamdar November 10, 2023

A competent and skilled workforce is a quintessential need in today’s modern, digitally advanced workplaces. As industry needs evolve at the speed of lightening, employee upskilling is a business imperative to ensure that the workforce remains agile and relevant, contributing to the organization’s success.

In the last few years when a massive 87% of executives said they either faced or expected to face major skills gaps, AI became the ubiquitous choice for organizations to upskill their workforce. As many as 89% of business leaders, as per a Deloitte survey, believe this shift towards a skill-based approach is likely to mark the way for how organizations define work, deploy talent and manage careers to nurture innovation and productivity.

Amidst this, one technology solution that has emerged as a pathway to deliver personalized learning for employees and to encourage continuous L&D is AI-powered Learning Experience Platforms or LXPs. LXPs are next-gen collaborative learning platforms that harness the power of AI to deliver customized and holistic learning experiences for employee upskilling at scale.

AI-powered LXP: A Smart Strategic Tool for Employee Upskilling

As per an Accenture report, businesses using AI will see a 40% increase in profitability by 2035 making it evident that platforms like AI-powered LXPs are a must-have to adapt to today’s digital, remote, and mobile work environment.

Given that one-size-fits-all solutions no more work, LXPs intelligently identify existing gaps in the workforce and then evaluate the learning needs of each employee. On the basis of this, they then build a competency matrix that aligns seamlessly with the broader objectives of an organization.

They also analyze the current competency level of employees and then suggest the necessary employee upskilling level to be achieved in sync with the organization’s business goals. An LXP comes up with customized learning strategies that have curated and aggregated content for each skill set and specific level of the learner. This eases the process of plugging the existing skill gaps and better upskilling the workforce to be future-ready.

In short, an LXP is a smart tool that forward-looking businesses can leverage to enable the right paths for employee upskilling.

Why an LXP is your Best Bet to Upskill your Workforce

One of the most important benefits of an LXP is that it enables you to deliver personalized learning for employees to build their individual competencies. This approach turbo charges employee upskilling and takes it to a whole new level.

Let’s dig deeper into how an LXP’s highly immersive learning experiences based on job performance bridge skill gaps while also offering on-the-job competencies to employees.

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1. Delivering Personalized Learning for Employees

An LXP’s AI-powered recommendations go a long way in ensuring the maximum level of personalization since its prime function is to generate customized training modules based on the need of every employee. This means that employees are not required to spend any time in browsing through the entire training content.

Instead, they receive learning material that is filtered, is relevant to them and is based on their interests, job role, and requisite training needs. Such kind of personalized learning for employees enables them to quickly upskill and embrace continuous learning as a part of their daily work schedules.

Enthral’s co-founder and MD, Asma A. Shaikh, moderated an insightful panel discussion titled ‘AI-Enabled Learning Platforms: A Roadmap To Success’ at the recently held People Matters L&D Conference in Mumbai. In this video, she talks about how tailored learn-tech platforms powered by AI play a key role in L&D.

2. The Benefits of Adaptive Learning in LXPs

Another advantage of an LXP is that it offers adaptive learning, giving employees access to learning material that will help them improve in the areas where they need to upskill. The diverse delivery methods match the learning styles of people more easily. Besides since learning is never static and learner needs evolve as learning progresses, AI-powered adaptive learning LXPs ensure that the content alters in real time.

For instance, in a case where a learner is excelling, the learning program will offer more advanced material and challenges. Likewise, if a learner is struggling, it will focus more on basic concepts. Learners will always remain engaged and learn at their own pace, thanks to this manner of presenting content at the right difficulty level.

3. Fostering Collaborative Learning & User-generated Content

An AI-powered LXP promotes social learning by linking learners with their peers and subject matter experts. It facilitates seamless content sharing among employees, fostering a collaborative environment where they can exchange their learning journeys and mutual interests. Through the use of AI algorithms, learners can be matched with individuals at similar learning stages, fostering collaborative learning, knowledge sharing and mutual support.

Learners can also actively contribute their own content including articles, videos, podcasts, presentations, and more. This turns them into proactive contributors and creators, elevating their learning journey from passive information consumption to an enriched experience. Additionally, these social interactions and shared learning experiences have a deep effect on employee morale, increasing learner engagement.

4. Enhanced Scalability & The Power of AI-powered LXPs

While offering tailored and customized learning solutions is a must in today’s ecosystem, scalability in terms of growth for a mass audience could pose a challenge. This is where an AI-powered LXP can help by offering a system that allows you to grow while meeting your demands.

AI-driven chatbots, for example, can address inquiries from a multitude of learners simultaneously, delivering round-the-clock support without human involvement. This capacity to scale without a proportional rise in resources has democratized L&D, making it available to a more extensive audience.

5. Improved outcome-based Learning with AI-powered LXP

AI’s capability to offer personalized learning for employees and adaptive learning experiences results in learners finding the content more captivating and relevant. The customized feedback and real-time adaptations guarantee quick addressing of learning gaps. In general, AI-powered LXP enhances engagement and content retention, in turn, improving learning outcomes.

An LXP harnesses adaptive learning to dynamically calibrate the difficulty and content of learning materials based on the individual needs and progress of learners. An adaptive learning LXP fosters learning mastery tailored to specific roles, consequently amplifying professional competencies and facilitating career advancement.

Other Areas where AI-powered LXPs Excel in

AI-powered LXPs can help you transform the way you manage job descriptions, SOPs, and competency skillsets. All you need to do is input the role and get a customized job description in an instant. Similarly, it can help you empower employees with just-in-time (JIT) learning. When employees come across unexpected tasks, they can instantly access curated learning resources which provide them crucial support at the point of their need.

Another area where AI LXP helps is in tailoring assessments to match each learner’s skill level, making them more precise by adjusting the difficulty level. These assessments are auto-graded for quick results. You can also effortlessly build new eLearning courses in AI LXPs with easy-to-customize course templates that allow you to swiftly create and publish content.

In Conclusion

Considering organizations that successfully promote employee upskilling will stay ahead of the curve, it is crucial that they leverage AI-powered platforms like LXPs to enhancing learning experiences.

With personalization, adaptability, and scalability, these platforms revolutionize L&D initiatives. As AI continues its evolution, it stands ready to bring forth further path-breaking transformations in the L&D approach. Embracing these innovations will be crucial for organizations aiming to offer the most exceptional learning experiences to its employees.

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Sammir Inamdar

As the Co-founder and CEO at Enthral, Sammir provides strategic direction to the company’s Marketing, Product, and Engineering functions. With his cross-functional domain experience, Sammir has been instrumental in ensuring the company's commitment to empowering global enterprises with digital learning is realized. He is deeply passionate about driving workplace performance and development and embedding science-based principles in Enthral’s LMS and LXP. A Computer Science alumnus of St. Xavier's College, Mumbai, Sammir began his career as an animator, eventually venturing into entrepreneurship. His journey includes leadership roles in product and enterprise sales within the Edtech sector in North America prior to founding Enthral. He enjoys reading in his free time and is also a comic book enthusiast.

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