CUSTOMER EDUCATION
Onboard, train, engage & retain customers with customer education
Enhance your customer experience, improve product usage and foster customer loyalty by participating in their learning and skilling.
Trusted by 300+ Enterprises
and Brands Across Industries
Enthral for
Customer Education
Onboarding
& Training
Facilitate a smooth onboarding process for new customers and provide training – from product tutorials to compliance training.
Product Adoption
& Engagement
Fuel product adoption and engagement by empowering customers to derive maximum value from your products and services.
Customer Satisfaction
& Retention
Foster a sense of community among customers and provide continuous learning opportunities to keep them engaged over time.
Your training, your way!
Choose from a variety of training formats tailored to suit different learning preferences and your learning objective.
Seamlessly integrate and manage learning content from external providers and Enthral’s own IP content, simplifying access to diverse courses and resources for a unified learning experience.
Allowing your customers to learn at their own pace, anytime, anywhere with video-based learning or eLearning SCORM courses.
Leverage in-person or virtual classroom training to offer personalized guidance and interaction, fostering engagement and ensuring customers receive comprehensive support and knowledge transfer.
No code customization for a tailored training experience
Provide customized learning environments to your customers aligned with your brand and specific learning objectives with zero-coding knowledge.
Branding
Tailor the user interface to match your brand identity by incorporating your logo, color scheme, and even unique multimedia banners in each portal.
Portal Configuration
Customize features as needed, easily manage user permissions, and streamline user administration tasks.
URL white-labeling
Generate personalized URLs reflecting your brand name to align with your customers’ familiar and trusted environment.
Ensure Compliance, manage Certifications
Provide necessary training for customers to comply with industry standards and regulations. Link assessments to certifications that can add value to yours customers’ professional credentials.
Leverage the power of AI
Contextual Search
Enable customers to instantly access resources with a simple search while reducing reliance on support.
Content Recommendations
Drive upskilling with AI-powered content recommendations based on individual learning patterns, preferences, and skill gaps.
AI Chatbot
Provide instant support, personalized recommendations, and interactive engagement for learning in the flow of work.
Drive Customer Engagement
Mobile Learning
Enable continuous, uninterrupted learning across devices with native mobile apps
Multi-language Support
Cater to diverse audiences with our extensive selection of 14+ Indian and 40+ International languages
Track your customers’ progress and performance
Analytics
dashboard
Get clear data visualizations on the interactive dashboard for informed decision-making.
Granular insights
& patterns
Get reports on courses enrolled, engagement rate, and completion rate of your customers.
Darwinbox
“Enthral is a valuable partner as we develop a strong network of professionals trained in Darwinbox. We are impressed by their customer-focused approach, responsiveness, and accessibility. They have helped us expand our reach within our organization as well as our partner and client communities.”
Tata Motors
"The platform supports a variety of use cases, from internal employee training to partner and customer training. "
FAQs
What is customer education?
Customer education is the process of providing training and resources to empower users to effectively use our products or services.
Why should I use a learning platform for customer education?
An LMS/ LXP provides a centralized platform for delivering training materials, tracking progress, and assessing learning outcomes, making it ideal for customer education initiatives.
Do I need multiple learning platforms for multiple customers?
No, our learning platform’s multi-tenancy feature ensures you can host all customers on a centralized system. Further, the platform’s customization options allow you to tailor the training experience to align with your brand and specific learning objectives.
Is it possible to integrate our existing systems with the LMS/ LXP?
Yes, our learn-tech platforms support integration with various third-party systems, such as CRM software, HR systems, and e-commerce platforms, to streamline processes and enhance efficiency.
Can I scale the LMS platform to accommodate growing training needs?
Yes, our LMS platform is scalable and flexible, allowing you to easily expand your training programs as your business grows. Whether you have a few users or thousands, our platform can adapt to your needs.
