Enthral’s AI agents handle everyday learner questions through chat, voice, phone and WhatsApp,
helping learners stay on track while giving your L&D team time back for
higher-value work.
Learner Support, in the flow of learning
Enthral’s multi-channel learning ecosystem brings AI-powered learner support across the LMS, web, phone and WhatsApp, helping you support everyone from desk-based employees to frontline teams through the channels they already use.
Al Learning Chatbot
Answers by chat or voice, right inside the LMS.
Smart Search
Finds the answer across courses, docs and the web.
Al Voice Agents
Learner support over phone and WhatsApp.
Al Nudge Agent
Timely reminders to bring learners back to pending courses.
Meet Izzy: an AI learning
chatbot learners can talk to
Reduce repetitive learner queries Izzy handles everyday questions that would otherwise land with your L&D team.
Support learners in real time Learners get a co-pilot for questions that come up mid-course or mid-task.
Help learners navigate learning Izzy helps learners find their way around the platform, resolve common issues and get to the right resource.
Support a multilingual workforce Learners can choose the language they are most comfortable using.
Talk or type Learners can switch between voice and chat within the same conversation.
Deliver faster answers from
your LMS, course library and
company knowledge
Stop making learners search through courses, PDFs and company documents. Enthral does it all, at a click, giving learners a clear answer, along with the course or document it came from.Â
Help learners find relevant information without knowing exactly where it lives.
- Learners ask questions in their own words.
- Choose whether to search internal resources, external resources, or both.
- Get an AI-generated answer along with the relevant learning content to go deeper.
Turn the documents your L&D team already has into an always-available knowledge resource.
- Upload SOPs, policies, product sheets and job aids once.
- Learners get answers drawn directly from your own documents.
- Make your organization's expertise available to every learner, not just those who know whom to ask.
Use AI voice agents for your
hardest-to-reach learners
Enthral’s AI voice agents help you reach your frontline, field and shift employees who may not regularly open the LMS or check email them through phone calls and WhatsApp. Â
Let learners call when they need help.
Responds to learner queries using answers from your knowledge base.
- Available around the clock, across shifts and time zones.
- No app or password needed. Just a phone call.
Take learning support to learners instead of waiting for them to come to you.
- Delivers voice-based coaching, reminders and step-by-step help.
- Reaches learners who rarely open email or the LMS.
- Feels like a quick, friendly check-in rather than another notification.
Run personalised learner outreach at scale.
- Automates call campaigns for launches, compliance drives or feedback.
- Personalises each call to the learner and programme.
- Captures responses and feeds them back to your team.
Lift course completion rates with nudges that arrive at the right time
Sends timely, automated reminders that bring learners back to what is pending, helping your L&D team improve completion without manually following up
Set nudges around your deadlines, compliance cycles and programme schedules.
Learners hear about new sessions, venues and timings the moment they're added.
Learners go straight from the notification to their pending progress.
Cut down on manual follow-up emails and spreadsheets.
More learner support, more
learner engagement
FAQs
What is AI learner support?
It’s AI that helps learners while they learn and work. It answers questions, finds the right content, calls or messages learners, and reminds them about pending courses — so they don’t wait on a human for everyday help.
How is Izzy different from a regular LMS chatbot?
Most LMS chatbots answer typed FAQs. Izzy holds natural voice and text conversations in one flow, understands what the learner is working on, and guides them around the platform and to the right resource.
Can learners get answers from our own documents?
Yes. Upload your SOPs, policies and job aids, and learners get answers drawn from them. You can choose whether search covers internal resources, external ones, or both.
How do AI voice agents help frontline and deskless employees?
They reach learners over a regular phone call or WhatsApp, with no login needed. Learners can call in with a question, or receive outbound guidance and campaign calls.
Will AI nudges annoy learners?
You set the rules — when nudges go out, how often and for which courses. Each one links straight to the pending course, so it’s a shortcut, not noise.
Which languages are supported?
Izzy and the voice agents support multiple languages, so learners can use the one they’re most comfortable in.
