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Frontline Worker Training
Training programs specifically designed for employees who are directly engaged with customers or the core operations of a business (e.g., sales associates, customer service reps, manufacturing staff). This training often focuses on practical skills, compliance, and product knowledge crucial for their daily tasks.
Related Resources
- Frontline Worker Development Challenges – Enthral
- Guide: Bridging the L&D Gap for Frontline Workers – Enthral
- How Enthral Helps Drive Frontline Workforce Development – Enthral
These are employees who directly deal with customers or do the main work of a business, like sales staff or factory workers.
They need practical training on job skills, product knowledge, and rules to do their daily tasks well.
