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Performance Support
Tools, resources, or systems designed to provide employees with just-in-time information and guidance at the moment they need to perform a task, troubleshoot an issue, or make a decision, thereby enhancing their immediate job performance without formal training.
FAQs
It's giving employees quick access to information or tools right when they need it to do their job, like a checklist or a short guide.
It boosts immediate job performance by providing instant help without requiring full formal training.
